Stay S.A.F.E. with IoT security

Did you get a techy gift for the holidays? You’re not alone. According to Consumer Electronics Association’s Shawn DuBravac, 65% of Americans said they were going to buy a consumer electronics gift this year. Given that most of them are connected devices, that’s a lot of IoT. And with Santa’s sack full of smart gadgets and appliances comes a sleigh full of security concerns. But don’t worry, we’ve got a way to remember how to build a secure connected device—play it S.A.F.E. START (at the […]

With the wave of newly connected devices, the industry is already seeing a huge increase in the need for support services. And you’ll win big if you do it right (we heart this scenario of some excellent IoT support!). A top-notch support program will decrease your time spent on issues that arise, reduce overall support costs, and automate support processes. This doesn’t mean it’ll take over human-to-human interaction—it enhances it. Lee Gruenfield at Support.com has a great explanation of how costs for support services can […]