There are some crazy cool applications for the Internet of Things that are popping up: the Internet of John Deere. The Internet of Elephants. But the Internet of Retail is way ahead of the game in their IoT investment. According to eMarketer, IoT is going to “drastically change the way companies do business” in the next three years. So what does “drastic” look like? 1. For starters, here’s a fitting room with the new, interactive Oak Mirror: Video credit : ReadWrite 2. Then there’s the […]

Part 1 of a 2 part series from DADO Labs CEO, Tom Worley. A customer picks up a box off the shelf at Bed Bath & Beyond. That’s about the last time a company hears from that person (unless the customer has a service or warranty issue). At best, customers will connect with brands by registering their products using those mail-in postcards that are included in the box. Today, that’s the only point of contact between customers and brands. The Internet of Things (IoT) is […]

While connecting toasters, dog collars, and grills to the Internet of Things (IoT) has a lot to do with hardware, much of the IoT  is built around services. This means that brands get to level up their relationships with customers. Here are a few benefits of IoT that allow companies to make happy customers even happier with connected products: Remote access: with the ability to check the status of connected products, companies are able to fix issues without service calls or even returning the product […]

It seems like everyone’s telling you what you should do to build your smart device, huh? Well, we are tired of that. Here are some things you SHOULDN’T do, besides the obvious—like build a smart jar for your whole-wheat flour. Oh wait. Somebody did. 1. Don’t just get new hardware. Sensors are great. As are meters, displays, and memory. But in order to make a connected device, you’ll need to think beyond those. Think of this mighty trio: hardware, software, and service. Instead of just […]

You’ve seen the numbers. There are billions of connected products coming to market in the next few years—devices for living rooms, bathrooms, and baby rooms. Are you feeling left behind in the IoT dust? It’s not too late to head out on the trail to IoT success. Developing a connected product is possible for pretty much any brand these days. It’s just a matter of getting the right people in your company on board to start the process. CIO writer Peter Bendor-Samuel wisely points out […]

Stay S.A.F.E. with IoT security

Did you get a techy gift for the holidays? You’re not alone. According to Consumer Electronics Association’s Shawn DuBravac, 65% of Americans said they were going to buy a consumer electronics gift this year. Given that most of them are connected devices, that’s a lot of IoT. And with Santa’s sack full of smart gadgets and appliances comes a sleigh full of security concerns. But don’t worry, we’ve got a way to remember how to build a secure connected device—play it S.A.F.E. START (at the […]

With the wave of newly connected devices, the industry is already seeing a huge increase in the need for support services. And you’ll win big if you do it right (we heart this scenario of some excellent IoT support!). A top-notch support program will decrease your time spent on issues that arise, reduce overall support costs, and automate support processes. This doesn’t mean it’ll take over human-to-human interaction—it enhances it. Lee Gruenfield at Support.com has a great explanation of how costs for support services can […]

What To Ask On the First Date (with potential IoT partners)

It’s official: your brand is ready to jump into the IoT (Internet of Things). You’ve run the numbers, you’ve set a clear business goal for your IoT solution, and now you’ve started researching who will effectively partner with you to meet these goals. Like all new business partners, you need to shop around. See who the players are and decide who will be the right fit for you. But how will you know who the right fit is when you hardly speak the IoT language? […]

3 Lessons For Brands From the Smart Kitchen Summit

The Internet of Things (IoT) is an arms race focused on disrupting incumbents and brands grabbing their share of a multi-trillion-dollar pie. If you’re an existing appliance manufacturer out to “win”  – or even stake a claim – in the IoT, you’ll need to reimagine your brand and seize the strategic advantages you have over late entrants and “disruptors” in your category (more on disruptors here).  For your brand to be successful in the IoT, you’ll need to 1) Build products people love AND have […]

3 Questions To Ask About Process Automation With IoT

The smart home is certainly a hot topic, yet the unsung—arguably geeky—hero behind it all is process automation. This is the actual programming within devices that allows user input to automatically spur an action within the device. (You can find a great explanation of the differences between IoT, connected devices, and automation here.) In order to make smart devices more mainstream, developers need to keep the excitement strong and hold the consumer’s attention by using automated processes, including automated updates and troubleshooting. Customers will demand […]