Stay S.A.F.E. with IoT security

Did you get a techy gift for the holidays? You’re not alone. According to Consumer Electronics Association’s Shawn DuBravac, 65% of Americans said they were going to buy a consumer electronics gift this year. Given that most of them are connected devices, that’s a lot of IoT. And with Santa’s sack full of smart gadgets and appliances comes a sleigh full of security concerns. But don’t worry, we’ve got a way to remember how to build a secure connected device—play it S.A.F.E. START (at the […]

With the wave of newly connected devices, the industry is already seeing a huge increase in the need for support services. And you’ll win big if you do it right (we heart this scenario of some excellent IoT support!). A top-notch support program will decrease your time spent on issues that arise, reduce overall support costs, and automate support processes. This doesn’t mean it’ll take over human-to-human interaction—it enhances it. Lee Gruenfield at Support.com has a great explanation of how costs for support services can […]

What To Ask On the First Date (with potential IoT partners)

It’s official: your brand is ready to jump into the IoT (Internet of Things). You’ve run the numbers, you’ve set a clear business goal for your IoT solution, and now you’ve started researching who will effectively partner with you to meet these goals. Like all new business partners, you need to shop around. See who the players are and decide who will be the right fit for you. But how will you know who the right fit is when you hardly speak the IoT language? […]

Safety First: Can “Smart” Appliances Reduce Hazards In The Home?

What’s the next big thing in the Internet of Things (IoT)? Connected appliances—think washing machines, refrigerators, and even outdoor grills. The Silicon Valley Business Journal predicts that the IoT market, which could reach $290 billion by 2017, will start in your own home. Imagine the possibilities! Your alarm clock picks up a traffic alert and tells your connected coffee maker to start brewing 10 minutes early, while your clothes dryer gives today’s outfit one last tumble. But when your appliances go on auto-pilot, how do […]

Three Questions OEMs Should Ask Before Capturing IoT Data

In 2015, 25 billion devices will be connected to the Internet, predicts the networking giant Cisco. And it’s not just smartphones. Everything from our coffee makers to carbon monoxide detectors could be controlled with the swipe of a mobile app. The Internet of Things (IoT) is a game changer for consumer products—and for the original equipment manufacturers (OEMs) that make them. For their part, consumers will love the convenience, as long as products are easy to use and bring tangible benefits to users. But for […]