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Three Companies Driving Commercial IoT: See What They’re Doing Right

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So far this year, we’ve seen a lot of excitement over “smart” consumer products. But when it comes to business, connected devices can deliver big returns. Imagine always having the right part on the assembly line, or updating your product’s software without asking customers to visit a store. The commercial applications for the Internet of Things (IoT) are virtually limitless.

Smart technology—like DADO’s platform, which enables Wi-Fi or Bluetooth connections—can offer value in any industry. But the trend is really shifting into gear in the automotive industry. Here are three companies in the IoT express lane:

Driver #1: GM

What they did: Redesigned manufacturing processes to save millions

On the factory floor, little changes can make a big difference. Manufacturers have used sensors and automation for years, but the ones who are adopting the latest generation of smart technology—think integrated, network-based data—are winning big. Of the companies using smart manufacturing in their plants, 82% say they’ve boosted efficiency, 49% see fewer product defects, and 45% have happier customers, according to a survey from the American Society for Quality.

By collecting data at key points in the manufacturing process, companies can solve problems in the supply chain, make decisions faster, and create better automation. For example, GM uses sensor data to decide whether it’s too humid to paint a car. If it is, the car is routed to another part of the plant for other work. This minor change saved GM millions of dollars by cutting down on repainting work and downtime. Now that’s smart.

Driver #2: Tesla

What they did: Resolved a recall “over the air”

Recalls are costly for auto makers and frustrating for consumers. Normally, a recall forces customers to visit the nearest dealership for a repair, at the manufacturer’s cost. But thanks to smart technologies, these common disruptions may become a relic of the past.

Recently, Tesla needed to quickly resolve an issue with the electrical charging system in its popular Model S. Instead of asking customers to bring their cars into a Tesla Service Center, the company simply performed an “over the air” software update. Customers could confirm they received the update by tapping their car’s touchscreen—and then getting on with their lives.

Driver #3: Zipcar

What they did: Tracked every move of their rental cars

Connected technologies can fine-tune existing business models … or create entirely new ones. Take Zipcar. Customers may rent cars by the hour in return for usage and membership fees. Need a car right now? Members can use their smartphones to find the nearest vehicle, and with a swipe of their access card, unlock the door.

Zipcar tracks every car in its fleet by using RFID transponders and a wireless data link. These sensors and connections make it possible to lock and unlock doors, record mileage, and upload data to a central computer. This model has been so successful that more traditional car rental companies are taking note.

Until recently, the time and cost to develop connected systems were enough to put the brakes on many commercial applications. But today’s all-in-one IoT platforms make harnessing smart technology more accessible than ever. In fact, a single-source OEM integration platform could be the on-ramp for your next commercial IoT application, whether it’s for the assembly line, supply chain, or product lifecycle. To learn more, visit us at DADO Labs.

DADO & Partners Take Home Top Awards at Home Electronics Shows

As if seeing our vision of further connecting consumers to their ‘things’ come to life earlier this year wasn’t enough, we’re honored to share that we’ve kicked off the Spring of 2015 by accepting three awards with our partners SABER and Behmor at two leading home shows.

At the Hearth, Patio & Barbecue Expo, the DADO Platform helped SABER Grills (Char-Broil, LLC) introduce its new EDGE grill to the world with Vesta Awards for both ‘Best in Show’ and ‘Best Gas Barbecue’. Simultaneously, at the International Housewares Association Show, the DADO-powered Behmor Brazen ‘Connected 8 Cup Brew System’ won the ‘Innovation Award for Kitchen Electrics’.

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These big wins at HPBE and IHA not only highlight the vision of our appliance partners in moving beyond mere home-automation in the IoT space, but they also help validate the DADO Platform as the premier IoT platform for brands looking to innovate in the IoT economy.

Watch for the EDGE Grill and the Behmor Brazen to hit retailers later in the spring. For more information about how DADO is helping make your favorite home appliances smarter, contact us.

Three Must-Haves For a Secure IoT Platform

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There’s a reason today’s consumers are falling in love with connected devices. They’re smart, giving you ways to save time and live better. They make everyday tasks, like preparing dinner and exercising, way more fun. And you can’t deny it—they’re just plain cool.

But recently, at the 2015 CES in Las Vegas, the Federal Trade Commission warned that the Internet of Things could pose threats to our security. Chairwoman Edith Ramirez made such predications as “smart-home hacking” and the illicit collection of private information.

“Any device that is connected to the Internet is at risk of being hijacked,” Ramirez said. Her sentiment echoes recent consumer concerns. A study from security vendor Fortinet found that 69% of consumers worried that a connected appliance could lead to the exposure of their personal information. What’s more is that half of them agreed that the manufacturer is responsible for fixing any vulnerabilities in the device.

For its part, the FTC is taking a hands-off approach to IoT security, saying that device manufacturers need to self-regulate. But the organization is also offering a few critical tips: Build security into connected devices from the outset, use encryption, and monitor products throughout their lifecycle.

To follow up on the FTC’s advice, here are three must-haves for any original equipment manufacturer (OEM) designing a connected consumer device.

  1. Close your stack.
    Ramirez promotes “security by design” for OEMs launching connected products. Part of that due diligence involves choosing an IoT platform vendor that heavily emphasizes security. Take, for example, the DADO IoT platform. DADO Labs develops all of its firmware in-house. Its hardware runs on a closed, customized stack that’s configured with security in mind. That means less risk for hackers getting through.

  2. Encrypt everything.
    Don’t leave personal user information exposed. Connected devices are all about data transfer, from the consumer’s device to your data warehouse. The DADO platform uses secure encryption for all transactions to and from the cloud. In addition, DADO cloud services are hosted on Microsoft Azure, so they meet high industry standards for data security.

  3. Be there to pair.
    This is a safety issue as much as it is a security concern. Users should actually be there in person in order to turn your product on or enable its features. For all devices built on the DADO platform, a user needs to be physically present to activate the pairing mode and engage the product.

Smart design and smart use are critical to keeping your connected devices secure. But you’ll also need to monitor your product, from start to finish. The DADO platform makes that part easier by allowing OEMs to configure products for better maintenance and customer service. If you want to learn more about DADO Labs’ single-source OEM integration platform, visit DADO Labs.

Watch What You Missed at CES

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CES may be over but the energy isn’t. CES was DADO’s coming out party. We announced our first IoT partnerships with Behmor, Char-Broil and SABER, showcased the first DADO-driven appliances from these three partners, and announced fourteen winners who will be some of the first to experience smart appliances by DADO first hand later this spring.

If you weren’t able to attend our CES event at the Inspire Theatre, you’re in luck. Click the links below to watch our entire presentation broken up into three segments;

  • Saul Colt, Xero Chief Evangelist and guerilla marketing mastermind
  • Keynote: Christine Robins, Present & CEO of Char-Broil
  • Thomas Worley, Founder & CEO of DADO Labs

If you would like more information about DADO Labs and how we’re helping make your favorite home appliances smarter, drop us a note.

6 Takeaways From CES and DADO’s Product Launch

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DADO Labs just returned from a very successful event at CES 2015. Thank you to all who attended and supported us. We introduced our partners (SABER, Char-Broil and Behmor) and announced the first products that will be launching with the DADO Platform in 2015. Char-Broil CEO Christine Robins and Saul Colt raised insightful and provocative insights about the IoT while Behmor demonstrated its DADO-enabled coffee roaster and brewer, and all attendees got to sample some delicious barbecue from Big Ern’s BBQ, the best barbecue in Las Vegas. We also announced two of 14 winners who will receive DADO-driven appliance later this year.

Learning is a part of our culture, so we’re always eager to learn how we, and the Internet of Things, are being perceived by others. What we found was that:

  • people are eager to adopt some elements of the IoT into their daily lives, but up until now that’s been a challenge.
  • people know by now that their data is a part of the equation and there is a hesitancy to continue to feed more data to companies that haven’t given any benefits back from the exchange.
  • people want to stick with time-tested brands they already know and love and they want to choose the level of engagement they have with IoT features.
  • people want to experiment with, and participate in, an IoT world, but only if it adds value and is easy to set-up and use.
  • people want “choices” in how they experience the IoT.
  • consumers see the value of DADO’s solution because it’s easy to use and keeps existing brand relationships intact.

From the beginning of the IoT conversation, people have seen the Internet of Things as being a top-down endeavor from big tech companies jockeying to “own the home”. Consumers are pushing back — they’d like to continue to “own their own homes (thank you very much)” and will send data-overlords packing. Existing solutions have been either “hub” based or a DIY solution that has forced consumers to set up and configure a complex, interrelated set of sensors, switches, and timers. Outside of DADO and our partners, finding IoT offerings from brands consumers know and trust are almost non-existent. DADO has brought a new solution to the table — for both OEMs and the consumer.

CES gave us the opportunity to tell our richer story; that DADO is not just another “fly-by-night” knock-off vaporware offering, but a full-fledged Platform as a Service that has been validated by great brand partners (Saber, Char-Broil, and Behmor) that we’re shipping in H1 of 2015. We introduced a consumer-focused approach to transition brands into the IoT and this new functionality into the mainstream consumer experience. We also explained how DADO helps brands stay ahead of disruptors in their segments and helps make their own products a social media marketing amplifier.

In the coming days and weeks, we’ll be bringing slices of our event to everyone who couldn’t attend in person with videos, updates and commentary. We’re at the beginning of an exciting conversation, which will continue on social media and at trade shows throughout the year, leading up to our first product launches by the end of Q2. In the meantime, we’re working with another group of interested brands to bring DADO’s vision for the IoT to mainstream consumers. Stay tuned — 2015 is off to a great start!

SABER, Char-Broil and DADO Make Outdoor Cooking Smarter at CES

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Today, at the Consumer Electronics Show in Las Vegas, the DADO team, along with representatives from Char-Broil and SABER Grills, will unveil new grills and smokers powered by the DADO Platform.

SABER’s EDGE grill is a smart, high-performance, contemporary barbecue made of 304 stainless steel. The grill features two burners, an all-infrared cooking system that has a wide temperature range and uses 30% less gas than traditional gas grills, a 340 sq. in. cooking surface, 304 stainless steel grates, and push button electronic ignition at each burner.

Char-Broil’s electric Big Easy Smoker & Roaster is a dual purpose cooker equipped with features to function as both a smoker and a high-temperature roaster.

edgegrill_CBbigeasyThrough both SABER and Char-Broil apps, consumers will be able to monitor cooking functions, receive readiness alerts, access recipes and instructional videos, store recipes and share via social media, and much more.

The DADO Platform is the most robust in the home products industry, and expands beyond simple monitoring capabilities into predictive algorithms to provide consumers with information and functionality that not only supports the cooking process but also adapts to individual preferences based on usage habit. You can expect to see more Char-Broil products made smart by the DADO Platform in later 2015 and beyond.

If it’s not too late, join us at CES, along with Xero Chief Evangelist and guerilla marketing mastermind Saul Colt and Christine Robins, CEO of Char-Broil, for ‘DADO and the Connected Consumer: Keeping It Real’ — an internet of things and smart appliance keynote.

A Tale of Two Barbecues Infographic — How the Internet of Things Is Making Outdoor Grilling Smarter

Here’s why the next barbecue you go to might feel like something out of The Jetsons.

  • Connected grills let the party host walk away and entertain guests.
  • A smartphone alert tells the host when the food is just right.
  • Want the recipe? No problem. Your gracious host can share it with a few taps.

Check out this infographic to compare what you get with old-school grilling to how it’s done with new and improved technology. It’s all powered by DADO Labs and your favorite outdoor cooking brands.

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Safety First: Can “Smart” Appliances Reduce Hazards In The Home?

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What’s the next big thing in the Internet of Things (IoT)? Connected appliances—think washing machines, refrigerators, and even outdoor grills.

The Silicon Valley Business Journal predicts that the IoT market, which could reach $290 billion by 2017, will start in your own home. Imagine the possibilities! Your alarm clock picks up a traffic alert and tells your connected coffee maker to start brewing 10 minutes early, while your clothes dryer gives today’s outfit one last tumble.

But when your appliances go on auto-pilot, how do you know they’re working safely? After all, you don’t want your oven to kick into dinner mode while you’re still at the office.

That’s a major concern for the people working behind the scenes to bring smart appliances to the market. Today, original equipment manufacturers (OEMs) already have to meet a set of hardware and software safety standards for household appliances. Next-generation functionality brings extra considerations. But smart connections could also give us products that are safer than ever.

The hazards of living

Ever since technology brought ovens, toasters, irons, and other electronics into our homes, we’ve suffered hazards. Cooking causes nearly half of all fires in homes, while appliances alone cause about 1,075 injuries each year, according to the U.S. Fire Administration.

These fires are typically caused by product or material misuse. In other words, it’s often user error at fault. Even the best of us forget to unplug our curling irons before leaving the house. Luckily, OEMs are doing their best to respond.

Can smart appliances improve safety?

Connected appliances need to go above and beyond the standards for traditional products—especially since consumers are already nervous about appliances that work remotely. Of the top safety concerns people have about smart appliances, 42% were worried products might malfunction while they’re away or sleeping, and 18% were concerned about interference from other smart appliances.

Underwriters Laboratories (UL) is already working with OEMs to identify safe designs especially for smart appliances. The group recommends restricting the remote activation of certain features that could be hazardous. For example, an oven shouldn’t be able to start a self-cleaning function without first requiring the user to physically lock the oven door. UL also says communication circuits must be designed to work with onboard electronics to protect the user from electric shock.

OEMs need a safe IoT platform

For OEMs, turning a traditional appliance into a connected one could translate into big business benefits. But first, they’ll need to make sure those new smart features don’t conflict with the overall safety of the product.

The DADO Platform was designed with user safety in mind. DADO’s entanglement program measures a user’s proximity and activity when a product is in use. Alerts are sent to users if they leave the safety zone or if their mobile is static for a certain amount of time. This way, simply leaving a mobile device nearby isn’t enough to let the product run unsupervised. There’s also a failsafe function that disables the machine, even if the user is entangled, if a product malfunction occurs.

Want to learn more about how DADO is helping OEMs safely step into the next generation of home appliances? Check out DADO Labs for the latest news.

Three Questions OEMs Should Ask Before Capturing IoT Data

datacollection_DADOIn 2015, 25 billion devices will be connected to the Internet, predicts the networking giant Cisco. And it’s not just smartphones. Everything from our coffee makers to carbon monoxide detectors could be controlled with the swipe of a mobile app.

The Internet of Things (IoT) is a game changer for consumer products—and for the original equipment manufacturers (OEMs) that make them. For their part, consumers will love the convenience, as long as products are easy to use and bring tangible benefits to users. But for OEMs, the data captured from connected devices will revolutionize the way business is done. Data can empower better relationships with customers, reveal opportunities to cross-sell, and help OEMs understand how products are actually being used.

Sounds great, right? Not so fast. Before attempting to collect consumer data from IoT-enabled devices, OEMs should first ask three critical questions.

  1. How will you convince customers to share?

Sure, capturing usage data sounds exciting … to OEMs. But how will your customers feel? After all, their habits—like what time they take their first cup of coffee in the morning—might feel very private.

When it comes to wearables (think “smart” watches), four in five consumers say they’re concerned about privacy, according to a survey conducted by Acquity Group, a marketing agency owned by Accenture. Another study from security vendor Fortinet revealed that if connected, in-home devices were secretly collecting information and sharing it with third parties, 62% of consumers would feel angry, even violated.

However, about 40% of consumers are willing to share personal data captured by connected devices—as long as they’re getting a coupon or discounts in return. Compare that to a mere 9% who would share without incentives. So, which kickbacks are they looking for? Think location-based offers for frequently purchased foods or recipe ideas.

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For example, Char-Broil and SABER will soon add smart grills to their lineups using DADO Labs’ IoT platform. The gas grill and smoker makers could use data about the frequency of outdoor cooking to trigger coupons from nearby grocery stores. The information could also tell them which customers are more likely to need accessories or upgrade to a newer model a few years down the road.

  1. Who will control your data?

As strange as it sounds, just because an OEM makes a product doesn’t mean it controls the data it collects. That’s because most OEMs need to work with an IoT platform vendor to produce a fully connected device. Everything from the product’s circuit board to the mobile app comes from this vendor—and some of them call dibs on the data.

DADO is the only IoT platform that lets legacy brands control their own data. That means no surprises for OEMs once they need to access those valuable details. Which brings us to …

  1. What will you do with all that information?

So you’ve launched a smart product, and you’ve made customers feel good about sharing their data with you. Now what?

Some OEMs may not have the capabilities to manage the large amounts of data they collect. If this is the case, a dashboard can make analyzing information easier. OEMs that use the DADO Platform get a basic analytics and visualization package as part of their platform as a service (PaaS) subscription. By making insights about how customers are using their connected devices, OEMs can improve targeted offers or product design.

OEMs that are just starting to think about connected devices have many options in IoT platform vendors. DADO Labs offers a single-source OEM integration platform that includes hardware, software, and mobile solutions. Best of all? It makes customer data easy to collect, while offering a great user experience. To learn more, visit DADO Labs.

14 DADO-Driven Products To Be Given Away at CES — Enter To Win

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Want to be one of the first to experience DADO-driven smart appliances? We’ll be giving away 14 products throughout CES. Qualifying is simple. Between January 2, 2015 and 12pm PST on January 9th, 2015 you need to:

  • Follow DADO Labs (@DADOlabs) on Twitter.
  • Send a Tweet using @DADOLabs and #CES2015 (both must be included in the same Tweet) by 12pm PST on January 9, 2015.

Two winners will be chosen at random and announced live (between 11:30am and 12pm PST) during our CES event. The 12 remaining winners will be announced via Tweet and the DADO Labs blog on January 12, 2015.

2 DADO/EDGE™ grill by SABER® (retail value $1,999)
3 DADO/Behmor Coffee Roaster (retail value $599)
3 DADO/Behmor Coffee Brewer (retail value $349)
Four (4) additional DADO/Char-Broil products to be named at the show.

Good luck!

One prize per person. Multiple Tweets do not elevate your chances of winning.